Meet the Team | ClassUp Teachers

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The ClassUp Team

ClassUp aims to support our teachers as much as possible. Our Teacher Support, Curriculum, and Technical Support teams work to create a smooth workflow for our teachers, so they can focus on what matters most - the students!

Teacher Support

Answer any teacher questions via the teacher-support@classup.com inbox
Review class recordsings for any SET violations
Track attendance issues and policies
Offer coaching sessions for new and tenured teachers

Curriculum Team

Research curriculum standards from across the US
Design ClassUp's Personalized Learning Plans
Create class materials
Create student assessments
Assess curriculum effectiveness

Technical Support

Solve in-class tech issues
Call the student or teacher if they are late to the class
Answer any tech questions or problems via the in-class Help feature

Learning Partners

Assist long-term parents and students
Answer any parent questions regarding their current membership
Assist parents to renew their membership
Help parents with any scheduling issues that come up

Educational Consultants

Contact potential new students that have inquired online
Collect the student's profile prior to their trial lesson
Schedule trial lessons
Present ClassUp's advantages and features to parents at the end of the trial class
Represent ClassUp to our potential customers
Answer parent questions about pricing and membership options

Meet the Team FAQs

What is the difference between an Educational Consultant and Learning Partner?

The learning partner assists long-term parents and students and can help answer any parent questions regarding their current membership, membership renewal, or scheduling issues. The educational consultant assists with Trial Class inquiry and scheduling. An Educational Consultant's role also includes: collecting the student's profile prior to their trial lesson, presenting ClassUp's advantages and features to parents at the end of the trial class, and answering parent questions about pricing and membership options.

Who do I contact for technical issues during my class?

For any in-class technical issues, please contact our Technical support team via the help function. Outside of class time you can email teacher-support@classup.com

What if a Student is Late to Class, who do I reach out to?

Please reach out to technical support. They will contact the student directly if they are late for class.

Who do I contact for any questions regarding my Long Term classes?

Please reach out to Teacher-Support@classup.com